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Installing and running update

  • MB 9 0
    Message from Mark Bugeja on 1
    I cannot run the latest version. I get:

    "This application failed to start because it could not find or load the Qt platform plugin "windows"
    in "".

    Reinstalling the application may fix this problem."

    which it does not!

    Regards
  • 410 0
    Message from Davy on
    Hello Mark,

    Thank you for reporting, the installer is now fixed.

    Regards,
    Davy
  • MB 9 0
    Message from Mark Bugeja on
    The www.polyphone.io page isn’t working

    www.polyphone.io redirected you too many times.
  • Message from Mark Bugeja on
    403 - Forbidden Error
    You are not allowed to access this address.
    If the error persists, please contact the website webmaster.
    If you are the webmaster of this site please log in to Cpanel and check the Error Logs. You will find the exact reason for this error there.

    Common reasons for this error are:

    Incorrect file/directory permissions: Below 644.
    In order files to be read by the webserver, their permissions have to be equal or above 644. You can update file permissions with a FTP client or through cPanel's File Manager.

    Restrictive Apache directives inside .htaccess file.
    There are two Apache directives which can cause this error - 'Deny from' and 'Options -Indexes'.
  • 410 0
    Message from Davy on
    I have no idea why you got this error. Could you try to use Ctrl F5 (hard refresh) or remove the cookies for this website? Which web browser are you using? I cannot reproduce the bug.

    Davy
  • MB 9 0
    Message from Mark Bugeja on
    OK.... tried again and it worked. The site may have been temporarily down.
  • 410 0
    Message from Davy on
    Yes, weird.
    Thank you for the feedback anyway, I prefer being informed when something is wrong

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